O11 is more than just a hotel - O11 is a lifestyle. Our guests experience exclusive luxury, state-of-the-art design and the beat of downtown Vienna. It is a unique concept that will surprise, delight and captivate you. The spectacular and detailed ambience and the unique location directly opposite the Vienna State Opera make O11 THE meeting place in Vienna.

Become part of the O11 family:


Your tasks

  • You are the first point of contact for our guests and reflect the excellent customer service of our hotels
  • You guarantee the O11 experience
  • You provide guests with information about attractions, facilities, services and activities inside and outside our hotel
  • You book flights or get tickets for the trip
  • You take care of the pastries, coordinate the laundry service, answer calls, and much more.
  • You read our international guests' every wish from their lips 
  • You will oversee concierge operations, doorman, bellmen and valet services, ensuring our standards are met

Your profile

  • You live service, sovereignty and hospitality
  • You have at least one year of customer service experience
  • You already have professional experience in the upscale hotel industry
  • You have a professional demeanor and are customer/service oriented
  • You speak excellent German and English
  • You are always positive 
  • You are an organizational talent and find a solution for every problem
  • You have a secure handling of Microsoft Office
  • You pay special attention to your appearance and manners

What awaits you at O11

  • We offer room for innovation - your ideas will always be heard with us
  • Together we develop a unique hotel concept in the heart of Vienna
  • Training and further education is written in capital letters for us
  • You get one free meal per shift
  • Employee discounts on hotel products and accommodations for your family and friends
  • Your wardrobe (uniform) is modern and stylish and we also take care of the cleaning
  • We want to grow (together) as a team, so you can expect sports events, parties and many discounts in Vienna (e.g. sports, culture, wellness).
  • Performance is rewarded with us! You will receive a performance-related salary with bonus agreement. Depending on your experience, qualifications and competence, we offer you a monthly gross salary starting at €1,788,00 (40h/week). You would like to work part-time with us? No problem at O11 Boutique Hotel.
  • Also look forward to a great team and a secure job in an economically healthy, future-oriented company with expansion plans

We are curious about you. Send your application and a resume to recruitment@o11-hotel.com and become part of the O11 family.